- What personally identifiable information is collected from you through the web site and how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Ernestos collects and uses Users personal information for the following purposes:
• To improve customer service
• Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalize user experience
• We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
• We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To send periodic emails
Ernestos is the sole owner of the information collected on this site. The only information Ernestos has access to collect is information that was voluntarily given when registering in the Site such as; name, address, phone and billing information via email or other direct contact from you. Ernestos will not sell or rent this information to anyone.
Ernestos will use your information to respond to you, regarding the reason you contacted us. Ernestos will not share your information with any third party outside of the organization, other than as necessary to fulfill the request of the User, e.g. to ship an order.
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.